Oakwood Housing Experience That I Must Log

Ah, it's been three weeks and I still have no Internet. I think I need to log down this experience for future references.

I had two three-month rentals with Oakwood and had no problems. Everything went smoothly. But this year, the rental is actually quite different.

Although it is not the end of the world not having WiFi and/or Internet, I'd love to get access to it whenever I want to. But apparently, in this rental apartment, I could not get a satisfying experience.

The First Day (Sunday, Week 1)

I actually arrive very late in the day, about the midnight. I just spent about 24 hours in the airport, I lifted two of my 24kg luggages with red eyes, and moved physically inside the apartment -- btw it has the weirdest apartment building layout I have ever seen and I spent 30min trying to locate where my apartment is. After I put everything down, I thought I'd open the webpage and download the required documents for FB interning. I took my laptop out of my bag, surprisingly covered a thin layer of dust, and turned it on. Great, so far not bad, I think.

And I found I had no Internet. Nothing. I went to look for notes about WiFi SSID name and password, but there was nothing.

Okay, I'd better call for maintenance and fix this.

The Second Day (Monday, Week 1)

I called in the early morning and their attitude is supreme. They apologized and quickly arranged an appointment to fix it. Unfortunately, they said it'll be fixed on Friday.

I told myself it's okay, as I can use hotspot and there's an Xfinity WiFi hotspot I found last night. They told me I can purchase it and get reimbursed.

Sadly when I went back home, I tried the Xfinity WiFi and it's signal quality is horrible. You can imagine my feeling that night, and I said okay, at least I have mobile hotspot (for free), and at least this will be resolved on Friday.

The Week After (Monday, Week 2)

Okay, I skipped Friday because no one came to fix it. They told me the Comcast guy did not show up so I have to wait until this Wednesday. Fine.

The Eleventh Day (Wednesday, Week 2)

Someone left a bag in my apartment. I saw the bag immediately when I came back home. Someone came and fixed my network, I thought. Well, it turned out to be the housekeeping and he accidentally left the bag in my apartment. Wait, what about the Internet? Nothing was fixed, and even worse, no one had ever gave me any progress update. I actually pinged (emailed) the agent and asked if the Internet was fixed.. And I got no reply, and I thought it must be she was busy.

The Twelves Day (Thursday, Week 2)

Late in the afternoon, the agent emailed me back, saying she's sorry and the Comcast guy still did not show up. She said she would ask someone to give a gift basket for apology. Honestly, I did not want anything but the Internet got fixed. But I was so pissed off and I need something comforting. (God, I wish the guy who supposed to come to my place and fixed my Internet could be on time just as the guy who came to my apartment for cleaning or who delivered the gift basket.) They said to arrange one one Saturday so I'll have to stay at home waiting for Comcast.

The Fourteenth Day (Saturday, Week 2)

No one showed up, at least I heard no one knocking the door. To be able to wait for this guy, I cancelled my afternoon conference and rushed back home. Huh, why did I do that? I regret what I did. I should have stayed in the conference.

I told Oakwood again, and they again apologized. I must be very easy-going and they are nice so I can't get more angers by talking to them. They told me if anything happened or arranged they will tell me about it.

The Twentieth Day (Friday, Week 3)

After then, I still got no updates, whatsoever. I couldn't do anything but keep using my mobile hotspot. The Xfinity WiFi as they mentioned lost connections from time to time and was super unreliable.

And when I came home today, I saw a note on my desk. I picked it up and it read as:

WiFi name - xxxxxxxxx

Password - xxxxxxx

...

Have a wonderful weekend

Oh thank god I told myself, my Internet is fixed finally! But still, why those people didn't inform me anything? That was weird, but hey, at least I got Internet now.

I was happy and pulled out my laptop from the dusty bag. I worked the whole week and can finally now enjoy some time on the Internet, watching some videos, listening to some music.

I turned my laptop on, it lighted up, and beeped like a bird finding her couple for the rest of her life.

I clicked on the WiFi icon, picked up the note, and found the WiFi name. Great, so far not bad, I think......

... but wait a second. WHAT THE HECK?

Guess what, the WiFi password that guy wrote down was SEVEN digits/letters. If you know about WiFi password, it must be 8 or more digits/letters.

I think I just heard the sound of thunder, flashing inside my brain.

What's worse, the Xfinity WiFi is down, and my hotspot somehow cannot be turned on any more.

Guess tonight I'll have to go to bed really early then. Oh, isn't this the same as previous days/weeks?

FYI

Couple days ago, this place has a power outage from 8am. I was expecting it comes back at least when I came home. Yet, the power outage was fixed until 9pm-ish. When I went to my fridge, pretty much all my ice creams and dumplings in the freezer turned into a big pile of crap.

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